Cygames Events Individual Service Agreement

The following terms are used in this Individual Agreement. Terms not defined in this Individual Agreement shall have their meanings set forth in the Cygames ID Terms of Use (hereinafter, the "Basic Terms”) separately established by the Company.

1. “e-Ticket” refers to an electromagnetic record issued through the Ticket Service and displayed on an app designated by the Company, which serves as proof of eligibility to participate in an e-Ticketed Event.
2. “e-Ticketed Event” refers to esports tournaments, competitions, festivals, and other events for which e-Tickets are sold through the Ticket Service.
3. “Organizer” refers to any corporation, organization, or individual that organizes an e-Ticketed Event or is responsible for holding it. If the Company organizes an e-Ticketed Event, the Company is also considered an Organizer.
4. “Ticket Price, etc.” refers to the total amount consisting of the e-Ticket sales price, consumption tax, system usage fee, and other charges displayed on the e-Ticket sales page.

You must submit a purchase request by specifying the type of e-Ticket, the number of tickets, and other required details in accordance with the method prescribed by the Company.

Once your purchase application is complete, you cannot modify or withdraw it.

If the Company determines that any of the following circumstances apply, it may refuse to accept your purchase application or may rescind the sales contract after it has been established:

1. There are omissions in the purchase application
2. The purchase application contains false information
3. The prescribed payment procedures, etc., are not completed by the deadline specified by the Company
4. You do not meet the eligibility requirements for purchasing an e-Ticket
5. You applied using multiple accounts
6. You impersonated a third party, or fraudulently used a third party’s credit card or other payment method
7. You used automated purchasing programs, bots, scripts, or other automated means
8. You have previously been suspended for violating the Basic Terms, this Individual Agreement, or Event Terms, etc.
9. The Company or the Organizer has otherwise determined that it is inappropriate to approve your purchase application

When participating in an e-Ticketed Event, you must bring a device capable of displaying your e-Ticket and present the e-Ticket to a staff member.

If any of the following circumstances apply, the Company or the Organizer may refuse your participation in the e-Ticketed Event:

1. You are unable to display your e-Ticket due to loss, theft, damage, or destruction of your device, or due to any other circumstances on your end
2. The app designated by the Company is not installed on your device
3. Your e-Ticket cannot otherwise be properly displayed or verified due to circumstances on your end

Even if your participation in an e-Ticketed Event is refused pursuant to the preceding paragraph, the Company will not refund the Ticket Price, etc.

You are prohibited from transferring, lending, or reselling e-Tickets or eligibility to participate in an e-Ticketed Event to a third party (including instructing, inciting, or coercing a third party to engage in such acts) for any reason whatsoever, regardless of whether such action is for profit and whether consideration is involved.

The acts listed in the following items are included in the prohibition set forth in the preceding paragraph:

1. Posting or listing on auction sites, flea market sites, ticket resale sites, message boards, social media, etc.
2. Acting as a proxy purchaser, lending your name, or making a purchase at the request of a third party
3. Providing your account, device, or e-Ticket display screen, etc., to a third party
4. Any other act intended to transfer eligibility to participate in an e-Ticketed Event to a third party or to allow a third party to utilize such eligibility

You must not purchase, accept, or otherwise obtain an e-Ticket or eligibility to participate in an e-Ticketed Event from a third party, nor use such an e-Ticket or eligibility. The Company bears no responsibility whatsoever for any problems, damage, or disputes arising from e-Tickets or eligibility to participate in e-Ticketed Events obtained from a third party.

In using the Ticket Service, you must not engage in the acts specified in the following items, in addition to the prohibited acts set forth in Article 12 of the Basic Terms:

1. Any act that violates the provisions of this Individual Agreement
2. Use fraudulently obtained credit cards, accounts, devices, or authentication information
3. Forge, alter, reproduce, analyze, reverse-engineer, or tamper with e-Tickets, authentication codes, or any other part of the Ticket Service, in whole or in part
4. Any other act that the Company deems inappropriate

If you have engaged in conduct that constitutes a prohibited act as defined in the preceding paragraph, or if the Company determines that there is a risk of such conduct, the Company may take measures in accordance with each item of Article 12, paragraph 2 of the Basic Terms.

If you have engaged in conduct that constitutes a prohibited act as defined in paragraph 1, or if the Company determines that there is a risk of such conduct, the Company may, without prior notice, immediately invalidate your e-Ticket, refuse your participation in the e-Ticketed Event, order you to leave an e-Ticketed Event that you have already entered, suspend your account, and take any other necessary measures.

Even if your e-Ticket is invalidated or participation in an e-Ticketed Event is refused pursuant to the preceding paragraph, the Company will not refund the Ticket Price, etc.